Data Protection

Fmx vd Privacy Policy — Your Information Is Safe With Us

This Privacy Policy clearly explains what information you share with fmx vd, how carefully we handle it, how we use it, and when, if ever, it may be shared with third parties.

Last Updated: January 2026
256-bit SSL
Fully Encrypted
Never Sold
Data Not Shared with Third Parties
Your Control
Request deletion of your data
GDPR Compliant
International Standards

Core Principles

Our Six Core Principles of Privacy Protection

Six key priorities we uphold to protect your data at fmx vd.

Minimal Data Collection

Fmx vd collects only the information strictly necessary to provide its services. No unnecessary personal data is requested.

High-Level Encryption

All data is protected with 256-bit SSL encryption. Payment information is stored on separate secured servers, and no card numbers are saved.

Transparent Data Practices

We are transparent about exactly how your data is used. It is never used for any hidden purpose.

User Controls

You can view, correct, or request deletion of your data at any time. Our support team will respond within 72 hours.

Not Sold to Third Parties

Fmx vd never sells or shares your personal information with advertisers or unrelated third parties.

Retained for a Defined Period

Data is not retained beyond a set period after account closure. Unless required by legal obligation, it is deleted within the designated timeframe.


1

What Information We Collect

Fmx vd collects two types of information from you — what you provide directly, and what is generated automatically as you use the site.

Data Type Example Why It Is Collected
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, phone number Account Registration & Support
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Activity Betting history, preferred games Service Improvement & Personalisation

We never collect or store your full card number, CVV, or banking password.

2

How We Collect Your Information

Fmx vd collects information in several ways:

  • Provided Directly by You: Information you provide when filling out the registration form, submitting KYC documents, or contacting support.
  • Automatic Collection: Through cookies, log files, and analytics tools while you browse the site.
  • At the time of transaction: Necessary information received from payment gateways when making deposits or withdrawals.
  • Third-Party Verification: Through approved service providers for KYC or age verification purposes.
3

How Your Information Is Used

Fmx vd uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Management: Registration, login, password reset, and account verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Support Services: To help our support team resolve your issues effectively.
  • Security: Prevention of fraud, money laundering, and account hacking.
  • Legal Obligation: Meeting the requirements of licensing authorities and law enforcement agencies.
  • Service Improvement: Gaming data is analyzed to improve the user experience.
  • Contact: Keeping you informed about important updates, offers, and policy changes.

If you do not wish to receive promotional emails, you can unsubscribe at any time or contact our support team.

4

Sharing Information with Third Parties

Fmx vd does not sell your data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Providers: bKash, Nagad, Rocket — to process transactions. They are governed by their own privacy policies.
  • KYC Verification Provider: Approved verification services used to confirm age and identity.
  • Technology Providers: Infrastructure, security, and hosting providers — all bound by strict confidentiality agreements.
  • Legal Authorities: When required by a court order or a lawful request from a regulatory authority.

Your data is not shared with any third party beyond those mentioned above.

5

Cookies & Tracking Technologies

Fmx vd uses cookies on its website. Cookies are small text files stored in your browser.

We use three types of cookies:

  • Essential Cookies: Required for login sessions and security. The site cannot function properly without them.
  • Functional Cookies: To remember your preferences (language, game history).
  • Analytics Cookies: To understand which pages are used most — this data does not identify you personally.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site functionality.

6

Data Protection Methods

Fmx vd uses industry-standard technology and processes to protect your privacy:

  • All data is secured with TLS 1.3 / 256-bit AES encryption.
  • Payment-related data is stored on separate, isolated servers.
  • Regular security audits and penetration testing are conducted.
  • Only a limited number of staff can access personal data, and all are bound by confidentiality agreements.
  • Suspicious login attempts are blocked automatically.
  • Stored with physical data center security.

That said, no online platform can guarantee 100% security. We encourage you to use a strong password and keep two-step verification enabled.

7

Your Rights

As a fmx vd user, you have the following rights over your own data:

Right to Access
You can request to know what personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where no legal obligation requires it to be retained.
Right to Restrict Processing
You can object to the use of your data for specific purposes.
Right to Data Portability
You can receive a copy of your data in an easily readable format.
Marketing Opt-Out
You may opt out of promotional communications at any time.

To exercise these rights support@fmxvd.betor email us at Help Center Get in touch.

8

How Long Your Data Is Retained

Fmx vd follows a "no more than necessary" policy when it comes to data retention:

  • Active Account: All data is retained for the duration of your active account.
  • After account closure: Data is typically retained for up to 5 years in accordance with legal and regulatory obligations.
  • Transaction Records: Retained in accordance with financial regulatory authority guidelines.
  • Marketing Communications: If you opt out, you will be removed immediately.
9

Changes to This Policy

Fmx vd may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or a banner on the site.

Continued use of the site after any changes will be considered acceptance of the updated policy. We recommend checking this page from time to time.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us:

  • Email: support@fmxvd.bet (Subject: Privacy Request)
  • Live Chat: Click the icon on the right side of the site — available 24/7
  • Help Center: /help-center

An initial response is provided within 72 hours of receiving a complaint, with resolution aimed for within 30 business days.


Frequently Asked Questions

Two Important Questions

Questions our users ask most often.

No, fmx vd is strictly prohibited for anyone under 18. This isn't just a rule — we take age verification seriously to protect the mental and financial well-being of minors. Date of birth is mandatory at registration, and a national ID or passport must be provided to confirm age before any withdrawal. If an account holder is found to be underage, the account is immediately closed and a refund process for any deposited funds is initiated. If there are minors in your household, we strongly recommend enabling family protection settings on your account.

If a match or event is cancelled, your stake is generally refunded in full to your account. However, specific rules apply regarding results — if a match is cancelled after a defined portion has been completed and the outcome of that market has already been determined, the relevant bet may be considered valid. For example, if you placed a bet on the first-half score and the match is abandoned after the first half is completed, that bet's result may still be settled. fmx vd's sports rules apply in all cases, and fmx vd's decision is final. If you have any questions, contact us via live chat for an immediate response.

Your information is secure — get started now

Your privacy is our top priority at fmx vd. Register securely and enjoy gaming in a safe, reliable environment.

বাংলা